Account Director (Internal Comms)

Account Director (Internal Comms) Creative Communications Agency
Salary: £75K
Location: Oxford Circus, London (Hybrid - 3 days per week in the office)

About the Agency:
This innovative communications agency, founded by a team of experienced former journalists and senior brand directors, offers a unique blend of internal and external communications services. The agency's focus is on brand-led internal communications, including employee engagement and behaviour change campaigns, alongside consumer-facing PR and content. With a senior-heavy team that brings decades of expertise, the agency prides itself on delivering creative, content-driven solutions for a variety of high-profile clients.

Key Responsibilities

• Account Strategy & Client Management: Lead key accounts by developing long-term strategies that align with client business goals. Take ownership of briefs, drive creative execution, and ensure successful campaign delivery across internal and external communications.
• Creative Leadership: Oversee the creative direction of campaigns, managing content creation and production across multiple formats, from film and podcasts to digital and social content. Ensure all creative output meets client expectations and is consistent with the brand's identity.
• Internal Communications & Employee Engagement: Spearhead campaigns that engage employees, enhance company culture, and drive behavioural change. Ensure all internal comms align with the broader brand strategy.
• Team Management: Manage and mentor a small, dynamic team. Lead by example and work collaboratively across departments to deliver successful campaigns.
• Financial Management: Oversee client budgets, ensuring campaigns are delivered on time and within budget while maintaining a focus on return on investment (ROI).
• Content Strategy & Production: Guide content strategy for a variety of channels and formats, briefing in production requirements and ensuring timely and high-quality delivery.

Skills & Experience

• A minimum of 5 years' experience working at an agency in account management, with a focus on internal communications, employee engagement, and creative campaign delivery.
• You could either be a Senior Account Manager ready for a step up or currently an Account Director.
• Proven ability to lead brand-led internal communications and employee engagement campaigns, driving cultural and behavioural change.
• Strong portfolio demonstrating successful creative campaigns across a variety of formats (film, podcasts, social media, etc.).
• Excellent copywriting and editorial skills with the ability to adapt tone and voice to different audiences and brand identities.
• Experience in managing multi-channel campaigns, including digital, social, and employee-focused content.
• Strong understanding of creative processes and the ability to manage production timelines, from video shoots to content design.
• Commercially astute with experience managing client budgets, timelines, and expectations.
• Excellent client-facing skills, with the ability to develop and nurture long-term relationships with senior stakeholders.

Why Join This Agency?

• Workplace Policy: Hybrid model
• Collaborative Culture: Be part of a senior, experienced team that works closely together and values creativity and collaboration.
• Mentorship & Growth: Work with experienced leadership, including a Client Services Director with a wealth of expertise in managing high-profile campaigns.
• Competitive Benefits: Comprehensive benefits package, including health and wellness initiatives, pension scheme, and generous holiday allowance.

If you're an experienced Account Director with a passion for brand-led internal communications, employee engagement, and creative campaign execution, we would love to hear from you.

If you would like a confidential chat about this role or your next career move, then please get in contact: maddy.worger@majorplayers.co.uk

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/