Job description

An exciting opportunity to join a well-known, successful jewellery brand as an Ecommerce Executive.

Reporting into the Senior Ecommerce Manager, you will be passionate about optimising the Customer Journey, with an exceptional eye for detail and obsessed with all things analytical.

Responsibilities

Daily analysis of site performance using GA4 & Contentsquare, identifying opportunities for improvement
A/B testing to optimise the website including landing pages, calls to action and cart
Increase checkout conversion rates by focusing on a smooth journey from emails and other channels
Maintaining and keeping Shopify product data and themes up to date
Run a weekly site walk-through across desktop and mobile; checking links, VM, functionality, product discovery (filters and search), and any user journey pain points to purchase
Work with the in-house tech team on testing new features and functionality with customer experience at front of mind

Experience & Skillset

2-3 years in an Ecommerce role, fashion experience would be a bonus
Strong understanding of online trading and Shopify experience
GA4 and ContentSquare is preferable
Hands-on experience of merchandising, customer journeys, online marketing and web analytics

This is a hybrid role based in the office in London 3 days a week, 2 days working from home.