Retention Lead

Job Title

Retention Lead

Job Summary

We're currently partnered with an award-winning, sustainability focused consumer brand who are on a mission to make personal care enjoyable, beautiful and eco-friendly. And due to continued growth they are looking for a Retention Lead to develop their email, CRM and retention strategies.

Reporting into the Director of Growth you'll own and scale their retention marketing strategy, boosting repeat sales via email, SMS, CRM, CRO and offline channels. You'll optimise email flows, launch high-converting campaigns and enhance customer lifetime value, working closely with their growth, product and creative teams.

The successful candidate must have strong expertise in DTC retention marketing across email, lifecycle automation and CRM, ideally within consumable products and subscriptions.

Location & Workplace Policy

• Central London

• Hybrid working, 3 days office

Salary

• £70,000 - £75,000 per annum
• 25 days holiday plus your birthday off, pension, private medical, annual personal development fund, work from anywhere policy, free products for yourself, friends and family!

If you would like a confidential chat about this role or your next career move, then please get in contact with me: DD: +44 0207 8457278 or connect via LinkedIn: Jodie Clayton

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/